Greetings!

Some players have recently received an email stating that their Collector's Edition Pre-Order has been back ordered. This email was sent to most on accident and the issue has since been resolved. A majority of those who received the initial email will have their order processed and shipped on time. A small number of customers were affected by the delay due to these issues. Those affected by this will be notified via email to inform them of how they may continue playing until their retail box arrives.

Rest assured anyone affected will be able to continue playing uninterrupted as they wait for their copy to arrive. We apologize for any inconvenience this may have caused and if you have any questions about your order, please contact customer support by visiting:
http://eastore.custhelp.com/cgi-bin/eastore.cfg/php/enduser/home.php and click on the “Contact Us” link.

Thank you!